Support
The software you download is available with a trial licence. A trial licence enables you to utilise the software for a period of time, for the purpose of assessment and to ensure that it meets your particular needs. Therefore, the software is provided on "as is" basis and EngiCalc makes no specific representations regarding its usability, fitness for purpose and/or error-free operation.

We will welcome, however, any remarks and notes regarding the operation of the software, its features and (hopefully very few) errors.

If you have any suggestions, observations or suggestions for enhancement and improvement, We would more than happy to hear them.

Any information we receive from you will be assessed and investigated, and we promise to resolve any issues related to installation, licensing and/or possible errors as soon as possible.

In case you have difficulties with any of the above - please provide us with full descroption of the observed irregularities.

In particular, please include the following information:

-Software name and version
-Registration number (if applicable)
-Data file which demonstrates irregular or unexpected behavior (if available)
-Operating system details
-Basic configuration of your computer (processor, memory, screen resolution, graphic card details)

Also, if you have any questions regarding the operation of the software, its features, interpretation of the results or basic principles used in the design of our software, we will be happy to provide you with the answers.
We can also provide you with links to Internet resources which may help you with understanding the methods used.

In any case, we will try our best to help you with any problem related to our software and its use.

You can always email us at support@engicalc.com or use our Contact page.
EngiCalc Pty Ltd
Australian Company A.C.N. 139 702 579
Rememeber - you are not alone. Your problem is our problem !
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